PLEASE NOTE:
The transaction you are about to complete constitutes a donation
of financial support to WFWA, PBS39, Fort Wayne, Indiana.
As a non-profit public television station, PBS39 relies on community support for a great deal of our funding. The videos, DVDs, CDs, books, or other items we offer during our on-air fundraising campaigns are intended as a "thank you" gift for supporting the station with a donation, not as a retail transaction. To encourage viewers to become members of the station, we suggest various pledge levels and offer the individual items or packages as incentives to contribute at that level. These items allow us to give members something tangible for their donation in support of our programming.
PBS39 does mail out to all of our donors, a statement of donation to be used for tax purposes every year. This mailing occurs in the first quarter of each calendar year, usually in January or February.
When will I receive my thank you gift?
On average, you will receive your thank you gift 6-8 weeks after you fulfill your pledge. Some items may arrive sooner; however, it can take up to 12 weeks. We order thank you gifts weekly throughout the year; however, national demand for an item may slow down our distributors and cause delays in our ability to mail your thank you gift.
If it has been longer than 8-12 weeks and you have not received your thank you gift, contact Development Assistant Christine Zygmont at (260) 484-8839.
If the item(s) you have pledged for are tickets to a concert or event, PBS39 will will only accept credit card payments for these tickets; tickets are not refundable. PBS39 will ship your tickets to you as soon as they become available to us.
PBS39's Refund Policy
Due to the cost of the purchase of thank you gifts and the cost of credit card transactions,
WFWA-DT PBS39 has a no refund policy.
PBS39's Return Policy
If you open your gift and discover that it is the wrong item or is damaged, just re-pack it and mark the package "Return to Sender." Contact our Development Assistant Christine Zygmont at membership@wfwa.org or call (260) 484-8839 to make other arrangements or receive a replacement.
PBS39's Privacy Policy
By providing your mailing and email addresses to PBS39, you allow us to communicate with you about programming, events, and station activities. Rest assured that we never share your contact information or other information you choose to share with us, with other organizations or businesses.
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